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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Betty Ford

Betty Ford

September 27, 2024

4  out of  5
rating by Betty Ford
"None"
We responded:
"Thank you for the stars, Betty. We here at Jake Hambleton State Farm appreciate your business."
Profile photo of Tonja Taylor

Tonja Taylor

August 2, 2024

5  out of  5
rating by Tonja Taylor
"Every time we've dealt with Jake Hambleton State Farm personnel through the years, for various forms of insurance in Arkansas, we have had a good experience! Those on the team are personable, thorough, and efficient. They also have good rates. We are pleased to continue using their services as we transition to our new home in Texas! Also, when I've needed paperwork quickly, such as updated proof of insurance forms when we moved to another state, the Jake Hambleton team gotvright in the matter, and made things so speedily seamless that I was, once again, amazed! Perhaps they can train other insurance company teams to be so pleasantly efficient!"
We responded:
"Thank you, Tonja, for your review. Our staff at Jake Hambleton State Farm Insurance appreciate your business and your loyalty to our agency. We look forward to helping you with your insurance needs. We hope you are enjoying your new home and community in Texas. "
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jason townsend

July 24, 2024

5  out of  5
rating by jason townsend
"Amazing people that really take care of their community can't say enough good things about Jake Hambleton and his team!"
We responded:
"Thank you for the kind words, Jason. Our staff at Jake Hambleton State Farm Agency is grateful to be a part of the Texarkana community and happy to serve our current and future customers with their insurance needs."
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Abigale Reel

July 23, 2024

5  out of  5
rating by Abigale Reel
"The staff at Jake Hambleton's office are amazing and friendly every time I interact with them! Renee is always happy to help, and she is so fast and knowledgeable. By far the BEST agents in Texarkana!!"
We responded:
"Thank you so much for the review, Abigale. The staff here at Jake Hambleton State Farm Insurance hope to be of service to our community for their insurance needs for years to come. We appreciate your business."
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Diane Lovejoy

June 10, 2024

5  out of  5
rating by Diane Lovejoy
"Rene Mauk is the very best! Her customer service surpasses anyone I have ever known. Not only is she knowledgeable and most helpful but is kind and cheerful. She goes out of her way to do what it takes to help."
We responded:
"Thank you so much Diane. It was very kind of you to acknowledge Renee's diligence and customer service. We are truly blessed to have her on our team here at Jake Hambleton State Farm Agency."
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Lisa Simpson

May 28, 2024

5  out of  5
rating by Lisa Simpson
"Excellent Customer Service!! Jake has always taken care of my family and our business needs!"
We responded:
"Thank you so much Lisa! The whole team here at Jake Hambleton State Farm Insurance Agency certainly appreciate you and your family's loyalty and continued business."
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Tiffany Valenti

May 22, 2024

5  out of  5
rating by Tiffany Valenti
"I have been with Jake for almost 20 years now. I have always been treated as a priority from the entire staff, excellent customer service!"
We responded:
"We appreciate your loyalty, Tiffany! The whole team here at Jake Hambleton State Farm Insurance Agency is grateful that you took the time to give us such a shining review. Thank you!"
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Brad & Carra Crittenden

May 20, 2024

5  out of  5
rating by Brad & Carra Crittenden
"Wonderful group of people at Jake's office! They will take good care of you too!"
We responded:
"Thanks so much Brad & Carra for the review. The team here at Jake Hambleton State Farm Insurance Agency think you guys are pretty wonderful yourselves! We appreciate your recommending us."
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Danny Hays

May 16, 2024

5  out of  5
rating by Danny Hays
"Wonderful place. Took care of my insurance very promptly. I would highly recommend Jake Hambleton and his staff to anyone."
We responded:
"Thank you so much Danny. The staff here at Jake Hambleton State Farm certainly appreciate your kind review. We are so glad that we were able to take care of your insurance needs."
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After hours Auto

May 15, 2024

5  out of  5
rating by After hours Auto
"First time meeting Renee or any of the staff, they were extremely helpful, professional and curteous!! Renee took care of my problem and handled it in about an hour and when she called to let me know it was ready and taken care of she apologized for taking so long. Are you joking? I had been trying somewhere else for approximately 3 mths unsuccessfully and she fixed it and was finished in an HOUR!!!! Awesome Crew!!!"
We responded:
"I am so happy that Renee took care of your auto insurance needs!! The staff here at Jake Hambleton State Farm Insurance Agency really do try to make the process as easy and efficient as possible for our customers. We are very grateful for your awesome review."
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Janice Thacker

May 10, 2024

5  out of  5
rating by Janice Thacker
"Always have a good experience with State Farm Insurance companies wherever I’ve lived. Always takes care of my needs."
We responded:
"Thank you for your review, Janice! The team here at Jake Hambleton's office appreciates your business and enjoys helping you with your insurance needs. "
Profile photo of Jonathan Horton

Jonathan Horton

May 10, 2024

5  out of  5
rating by Jonathan Horton
"Anytime I need anything related to my Insurance on house or vehicles, State Farm is quick to respond. They have the nicest staff and my favorite is Mrs. Mauk. She is super helpful with helping me understand everything I need to know from my Policies. Give them a chance, because they are worth it! God Bless! (Romans 8:28)"
We responded:
"Thank you so much Jonathan! Mrs Mauk is our favorite too!! The whole staff here at Jake Hambleton State Farm Insurance Agency are ready and able to help people with their insurance needs. Home, auto, life, and much more!"
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Lisa McBay

March 29, 2024

5  out of  5
rating by Lisa McBay
"Great customer service along with expertise for all my insurance needs and questions!! Thank you!"
We responded:
"Thank you so much Lisa! All of us here at Jake Hambleton State Farm Insurance Agency do our best to make sure you have a positive experience when dealing with your insurance needs. Thank you for giving us the opportunity to serve you."
Profile photo of Doris Kilcrease

Doris Kilcrease

March 29, 2024

5  out of  5
rating by Doris Kilcrease
"Always a phone call away to answer all my questions. Love Jake at State Farm and his wonderful team!!"
We responded:
"Such sweet words Doris! The whole team at Jake Hambleton State Farm Insurance Agency appreciate taking care of great folks like you. We think you are wonderful too! "
Profile photo of April Shumate

April Shumate

March 18, 2024

5  out of  5
rating by April Shumate
"April Frady- I added a new vehicle to our policy and Renee made the process so quick and easy. Excellent customer service!"
We responded:
"We are so happy that you shared your positive experience! We certainly enjoy making the process easier for our clients. Thank you from all of us here at Jake Hambleton State Farm."
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Rodney Gray

February 12, 2024

5  out of  5
rating by Rodney Gray
"Best Insurance Team in the Country!"
We responded:
"Thank you so much Rodney for the stars and the very kind words! We appreciate your vote of confidence in our team here at Jake Hambleton State Farm."
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Misty Jimenez

January 18, 2024

5  out of  5
rating by Misty Jimenez
"Friendly staff fast and professional! They always go above and beyond to get things done 👍"
We responded:
"Misty, thank you for your review and kind words. I'm so happy my team has made such a great impression as they help with your insurance needs. Thank you for choosing Jake Hambleton-State Farm."
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DeeAnn Belanger

January 11, 2024

5  out of  5
rating by DeeAnn Belanger
"We just had a meeting with Jake to go over our polices and make sure we had all the coverage we needed. He and his staff have been wonderful to work with. I would highly recommend him to anyone needing insurance ."
We responded:
"Thank you so much for the review, Dee. Jake appreciates your taking time out of your busy schedule to have a risk management meeting. Our team at Jake Hambleton State Farm know the importance of making coverage recommendations to our clients and we were happy to go over your risk/coverage ratio."
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B. Smith

January 5, 2024

5  out of  5
rating by B. Smith
"Jake and his staff are friendly and knowledgeable."
We responded:
"Thank you so much for the kind words! Jake and his team sure appreciate you. We are happy to take care of your insurance needs."
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Kent Mathias Jr

December 12, 2023

5  out of  5
rating by Kent Mathias Jr
"Excellent rates, fabulous service. Great people. A delight to deal with even when dealing with total loss of vehicle."
We responded:
"Thank you, Kent! The team here at Jake Hambleton State Farm is happy to help our clients navigate through the insurance processes. We are sincerely glad that you are okay."
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Willis Johnston

December 8, 2023

5  out of  5
rating by Willis Johnston
"Always responsive…Gina will spoil you!"
We responded:
"Thank you for the compliment and the 5-star review Willis. We strive to be quick and efficient risk managers, and we appreciate your business. "
Profile photo of Kelsey Cigainero

Kelsey Cigainero

December 6, 2023

5  out of  5
rating by Kelsey Cigainero
"I have been insured with Jake Hambleton State Farm for the last 14 years and they have always provided me with wonderful service. The staff is so kind and helpful. You can tell Jake really wants to do what's best for his customers and he truly cares. Moving from Texarkana to Austin I have kept all my policies with them and I continue to receive superb customer service. 10/10 Highly Recommend!"
We responded:
"We appreciate your loyalty to State Farm Kelsey, especially your choice to stick with Jake Hambleton's office after your move to Austin. The team is happy to continue to help you with your insurance needs. Thank you so much!"
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James Miller

November 21, 2023

5  out of  5
rating by James Miller
"I have been a client for the better part of a decade. I am very satisfied. They are always available and responsive."
We responded:
"We appreciate your business, James. Our team at Jake Hambleton State Farm thoroughly enjoys being your risk manager. We look forward to many more years to come. "
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Kristie Drummond

October 25, 2023

5  out of  5
rating by Kristie Drummond
"I absolutely love this place, Jenna has been my agent for over 15 yrs and I have never had anyone better on top of things, I’ve never had a problem or question that hasn’t been answered or taken care of. I have referred this agency to all of my family and friends."
We responded:
"Thank you, Kristie, for your review. The staff at Jake Hambleton-State Farm is here to help meet your insurance needs. We appreciate your business."
Profile photo of Charisse

Charisse

October 25, 2023

5  out of  5
rating by Charisse
"Everyone is so friendly and very helpful!!"
We responded:
"Thank you, Charisse. Our team at Jake Hambleton State Farm look forward to a long business relationship with you. We appreciate your kind words. "