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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Lovejoy

June 10, 2024

5  out of  5 rating by Diane Lovejoy
"Rene Mauk is the very best! Her customer service surpasses anyone I have ever known. Not only is she knowledgeable and most helpful but is kind and cheerful. She goes out of her way to do what it takes to help."
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Tonja Taylor

June 4, 2024

5  out of  5 rating by Tonja Taylor
"Every time we've dealt with Jake Hambleton State Farm personnel through the years, for various forms of insurance in Arkansas, we have had a good experience! Those on the team are personable, thorough, and efficient. They also have good rates. We are pleased to continue using their services as we transition to our new home in Texas!"
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Lisa Simpson

May 28, 2024

5  out of  5 rating by Lisa Simpson
"Excellent Customer Service!! Jake has always taken care of my family and our business needs!"
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Tiffany Valenti

May 22, 2024

5  out of  5 rating by Tiffany Valenti
"I have been with Jake for almost 20 years now. I have always been treated as a priority from the entire staff, excellent customer service!"
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Brad & Carra Crittenden

May 20, 2024

5  out of  5 rating by Brad & Carra Crittenden
"Wonderful group of people at Jake's office! They will take good care of you too!"
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Danny Hays

May 16, 2024

5  out of  5 rating by Danny Hays
"Wonderful place. Took care of my insurance very promptly. I would highly recommend Jake Hambleton and his staff to anyone."
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After hours Auto

May 15, 2024

5  out of  5 rating by After hours Auto
"First time meeting Renee or any of the staff, they were extremely helpful, professional and curteous!! Renee took care of my problem and handled it in about an hour and when she called to let me know it was ready and taken care of she apologized for taking so long. Are you joking? I had been trying somewhere else for approximately 3 mths unsuccessfully and she fixed it and was finished in an HOUR!!!! Awesome Crew!!!"
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Janice Thacker

May 10, 2024

5  out of  5 rating by Janice Thacker
"Always have a good experience with State Farm Insurance companies wherever I’ve lived. Always takes care of my needs."
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Jonathan Horton

May 10, 2024

5  out of  5 rating by Jonathan Horton
"Anytime I need anything related to my Insurance on house or vehicles, State Farm is quick to respond. They have the nicest staff and my favorite is Mrs. Mauk. She is super helpful with helping me understand everything I need to know from my Policies. Give them a chance, because they are worth it! God Bless! (Romans 8:28)"
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Lisa McBay

March 29, 2024

5  out of  5 rating by Lisa McBay
"Great customer service along with expertise for all my insurance needs and questions!! Thank you!"
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Doris Kilcrease

March 29, 2024

5  out of  5 rating by Doris Kilcrease
"Always a phone call away to answer all my questions. Love Jake at State Farm and his wonderful team!!"
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April Shumate

March 18, 2024

5  out of  5 rating by April Shumate
"April Frady- I added a new vehicle to our policy and Renee made the process so quick and easy. Excellent customer service!"
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Rodney Gray

February 12, 2024

5  out of  5 rating by Rodney Gray
"Best Insurance Team in the Country!"
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Misty Jimenez

January 18, 2024

5  out of  5 rating by Misty Jimenez
"Friendly staff fast and professional! They always go above and beyond to get things done 👍"
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DeeAnn Belanger

January 11, 2024

5  out of  5 rating by DeeAnn Belanger
"We just had a meeting with Jake to go over our polices and make sure we had all the coverage we needed. He and his staff have been wonderful to work with. I would highly recommend him to anyone needing insurance ."
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B. Smith

January 5, 2024

5  out of  5 rating by B. Smith
"Jake and his staff are friendly and knowledgeable."
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Kent Mathias Jr

December 12, 2023

5  out of  5 rating by Kent Mathias Jr
"Excellent rates, fabulous service. Great people. A delight to deal with even when dealing with total loss of vehicle."
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Willis Johnston

December 8, 2023

5  out of  5 rating by Willis Johnston
"Always responsive…Gina will spoil you!"
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Kelsey Cigainero

December 6, 2023

5  out of  5 rating by Kelsey Cigainero
"I have been insured with Jake Hambleton State Farm for the last 14 years and they have always provided me with wonderful service. The staff is so kind and helpful. You can tell Jake really wants to do what's best for his customers and he truly cares. Moving from Texarkana to Austin I have kept all my policies with them and I continue to receive superb customer service. 10/10 Highly Recommend!"
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James Miller

November 21, 2023

5  out of  5 rating by James Miller
"I have been a client for the better part of a decade. I am very satisfied. They are always available and responsive."
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Kristie Drummond

October 25, 2023

5  out of  5 rating by Kristie Drummond
"I absolutely love this place, Jenna has been my agent for over 15 yrs and I have never had anyone better on top of things, I’ve never had a problem or question that hasn’t been answered or taken care of. I have referred this agency to all of my family and friends."
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October 25, 2023

5  out of  5 rating by Charisse
"Everyone is so friendly and very helpful!!"
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Morghan Minton

October 24, 2023

5  out of  5 rating by Morghan Minton
"Amazing company with amazing staff! We have our home and auto insurance at Jack Hambleton’s office. They are always ready to help me at anytime. 100% recommend!"
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Sabrena Lamkin

October 2, 2023

5  out of  5 rating by Sabrena Lamkin
"Jake and Renee jumped right on my quote request! I was able to quickly secure auto insurance and the premium was better than expected! I would highly recommend them if you are looking to buy auto insurance at this time! Thanks Jake & Renee for making the process easy!"
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yeimy soto

September 19, 2023

5  out of  5 rating by yeimy soto
"My agent, Renee Mauk, is the BEST! She’s professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my questions . State Farm offers the best insurance rates."